Privacy Policy



We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read through carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of meeting data protection legislation the data controller is Mark Powell Mechanical Services Ltd, Unit 6 Bottom Yard, Oakfield Industrial Estate, Eynsham, Oxon   OX29 4TN. This means Mark Powell Mechanical Services Ltd decide how your personal data is processed and for what purposes. For any queries relating to our data processing please contact us at the above address or email direct to  Correspondence should be addressed for the attention of the Data Protection Officer.   

The purpose(s) of processing your personal data:

We use your personal data for the following purposes:

To process orders and provide goods or services to our customers, either at their request or in order to fulfil an existing contract. 

To keep effective records of our customers and suppliers.

The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

  • name, address, job title, e-mail address, mobile and other phone numbers.

What is our lawful basis for processing your personal data? 

Our lawful basis for processing your general personal data is as follows:

Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract.  FOR EXAMPLE for sales, service and hire.

Sharing your personal data 

Your personal data will be treated as strictly confidential, and will be shared only with other 3rd party professional agents, ie our accountant. 

DATA Retention - how long do we keep your personal data? 

We keep your personal data for no longer than reasonably necessary to maintain our customer records efficiently and in order to service customer accounts effectively.  We take into account various factors, including, but not limited to, the purpose for which we have your information.   

Providing us with your personal data

You are under no statutory or contractual requirement or obligation to provide us with your personal data. However, failure to provide us with data will prevent or hinder us from servicing the requirements of your account efficiently and effectively.

 Transfer of Data Abroad

We do not transfer personal data outside of the UK.

Automated Decision Making

We do not use automated decision making in our business.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

 Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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How to make a complaint

For queries or complaints please contact our offices.  The relevant person will address your query.  If the matter is not resolved you may contact the ICO Information Commissioners Office on 03031231113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.